Website accessibility statement inline with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
This accessibility statement applies to
This website is run by Accommodation Services at the University of Edinburgh. We want as many people as possible to be able to use this application. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand. For greatest accessibility such as compatibility with screen readers we would recommend using the Chrome browser at this time.
AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible:
AbilityNet - My Computer My Way
With a few simple steps you can customise the appearance of our website using your browser settings to make it easier to read and navigate:
Additional information on how to customise our website appearance
If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service:
We know some parts of this website are not fully accessible:
If you need information on this website in a different format, including accessible PDF, large print, audio recording or braille please:
email: ACE.EDI@ed.ac.uk
telephone +44 (0)131 651 2189
British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.
We will consider your request and get back to you in 5 working days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements please:
email: ACE.EDI@ed.ac.uk
telephone +44 (0)131 651 2189
British Sign Language (BSL) users can contact us via Contact Scotland BSL, the on-line BSL interpreting service.
We will consider your request and get back to you in 5 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly:
Contact details for the Equality Advisory and Support Service (EASS)
The government has produced information on how to report accessibility issues:
Reporting an accessibility problem on a public sector website
British Sign Language service
Contact Scotland BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates from 8.00am to 12.00am, 7 days a week.
Contact Scotland BSL service details
The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, due to the non-compliances listed below.
The full guidelines are available at:
Web Content Accessibility Guidelines (WCAG) 2.2 AA standard
The content listed below is non-accessible for the following reasons.
The following items to not comply with the WCAG 2.2 AA success criteria:
Some non-text content does not contain meaningful alternative text
Some list items on the site are not structured correctly
1.3.1 – Info and Relationships
There may not be sufficient colour contrast between font and background colours, especially where the text size is very small
Zooming and scaling is disabled in some cases
There is a moving image carousel which cannot be stopped or paused by the user
Some heading levels are skipped throughout the site
Some frames do not have accessible names
Unless specified otherwise, a complete solution, or significant improvement, will be in place for those items within our control by June 2025. At this time we believe the site is fully in our control.
We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.
At this time we believe no content is outwith the scope of the accessibility regulations.
We will continue to address the accessibility issues highlighted, working alongside the software suppliers, to deliver a solution or suitable workaround. Unless specified otherwise, a complete solution or significant improvement will be in place for those items within our control by June 2025.At this time we believe the site is fully under our control.
While we are in the process of resolving these accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. As changes are made, we will continue to review accessibility and retest the accessibility of this website.
This statement was first prepared on 24th June 2024. It was last reviewed on 24th June 2024.
This website was last tested by our team and reviewed by the University of Edinburgh’s in June 2024 using automated methods. The site was tested on a PC, primarily using Google Chrome (114.0.5735.199). Full manual testing is being scheduled in the next couple of months.
Recent world-wide usage levels survey for different screen readers and browsers shows that Google Chrome, Mozilla Firefox and Microsoft Edge are increasing in popularity and Chrome is now the favoured browser for screen readers:
WebAIM: Screen Reader User Survey
Automated testing using WAVE WebAIM and AXE was undertaken.